企業(yè)辦理400電話理由一:彰顯企業(yè)服務(wù)意識(shí),樹立企業(yè)品牌形象。
The first reason why the enterprise handles 400 phone calls: highlight the service consciousness of the enterprise and establish the brand image of the enterprise.
首先400電話可用于售前、售后電話,為企業(yè)節(jié)省中繼費(fèi)用。每個(gè)企業(yè)都想擁有像大企業(yè)那樣的客戶服務(wù),通過電話引導(dǎo)客戶完成服務(wù),節(jié)省了大量的人力;售后電話也是服務(wù)行業(yè)最需要的電話,售后做得好,口碑自然是錦上添花。
First of all, 400 telephone can be used for pre-sale and after-sale telephone, saving the relay cost for the enterprise. Every enterprise wants to have the customer service like a large enterprise, and guide customers to complete the service by telephone, which saves a lot of manpower; the after-sales telephone is also the most needed telephone in the service industry, and the after-sales is well done, so the reputation is naturally icing on the cake.
其次400電話可用于招商熱線。招商合作與公司其他電話應(yīng)該區(qū)分,但一家公司對(duì)外公布太多號(hào)碼,反而會(huì)讓客戶覺得這家公司不夠正規(guī)。開通400電話后,只需對(duì)外公布一個(gè)電話,前臺(tái)、招商等有分類導(dǎo)航,既不用擔(dān)心電話無(wú)人接聽,也能接到有效客戶,而不是與招商完全無(wú)關(guān)的電話。
Secondly, the 400 telephone can be used for the investment hotline. China merchants cooperation should be distinguished from other phone calls of the company, but if a company publishes too many numbers, it will make customers feel that the company is not formal enough. After the 400 call is opened, only one call needs to be announced to the public. The front desk and investment promotion have classified navigation, so you can not worry about no one answering the call, but also receive effective customers, rather than completely unrelated to investment promotion.